General

At Carlton, we are committed to maintaining fairness and transparency in all trading activities. In the rare event of a price feed discrepancy caused by technical issues, we ensure that corrective measures are taken promptly to address any affected trades.

How We Handle Price Feed Errors

Trades impacted by incorrect price feeds will be reviewed and adjusted accordingly.

Any profits or losses resulting from the incorrect feed will be recalculated and adjusted in the respective trading accounts to reflect the correct market conditions.

Clients will be notified about the adjustments made and the reasons behind them.